Frequently Asked Questions

All orders are processed within 2-3 business days. You'll receive tracking information via email once your order ships.

We ship to the India, US & Canada . Every happy jhappi is packed with love and delivered right to your door.

Yes! Once your order ships, you'll receive a tracking number via email. You can use this to track your package's journey directly with our shipping partner.

We take great care in packaging each box, but if your order arrives damaged, please contact us immediately with photos of the damage. We'll arrange for a replacement or full refund right away.

Each gift box contains carefully curated items designed around a theme. Visit individual product pages for detailed contents lists.

While our boxes come pre-curated to ensure a cohesive experience, for special customization requests, please contact us and we'll do our best to accommodate.

Sustainability is important to us. We use recyclable packaging materials, source from ethical suppliers, and choose products that are kind to both people and the planet. Many items in our boxes are made from natural, sustainable materials.

All our gift boxes come beautifully wrapped and presented, ready to bring joy the moment they're opened. Beautiful presentation is part of the Happy Jhappi experience.

Yes! Simply enter the recipient's address during checkout. We'll ensure the package arrives beautifully presented.

We offer a 30-day Ritual Promise . If our product(s) hasn't earned its place in your home for any reason within 30 days of delivery, we'll refund the full amount to your original payment method within 7 working days. No diagnosis required, no returns needed. Just write to us at care@happyjhappi.com or WhatsApp +91-77549-51515

Yes, you can cancel your order, but timing is crucial. If you ordered the wrong item or changed your mind before the order ships, write to us immediately at care@happyjhappi.com or WhatsApp +91-77549-51515 and we'll cancel and refund in full.

Once your order has shipped, we cannot cancel it since our boxes are personalized and customized specifically for you. However, once it arrives, you have 30 days to request a return under our 30-Day Ritual Promise - just contact us with your order number and we'll process the refund.

We accept all major credit and debit cards, UPI payments, net banking, and popular digital wallets. All transactions are secure and encrypted.

Absolutely. We use industry-standard SSL encryption to protect your payment information. We never store your complete credit card details on our servers.